At Equinoxshares, we are fully committed to respecting and protecting the privacy of our clients. This Privacy Policy explains how we collect, use, share, and safeguard your personal and financial information when you interact with our investment services, whether through our website, digital platforms, mobile apps, or through any direct communication with our firm. Our practices comply with global data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy regulations.
In the course of providing our services, Equinoxshares collects a range of personal data to better understand and serve our clients. This may include your name, contact information, date of birth, identification documents, nationality, and tax identification numbers. We also collect sensitive financial data, including income levels, investment preferences, risk tolerance, bank account information, and transaction history. Additionally, we may gather technical data such as IP addresses, browser types, device data, and online behavior via cookies and analytics when you access our platforms.
We collect information directly from you—through account registration, investment consultations, and online forms—as well as indirectly through automated tools, third-party verification services, and publicly accessible databases. We process your personal data to fulfill our contractual obligations, provide you with customized financial services, ensure regulatory compliance, enhance user experience, and offer you timely updates about your investments. Where legally required, we rely on your consent for processing specific categories of data, such as for marketing or newsletter subscriptions.
Equinoxshares does not sell your personal data. We only disclose your information to trusted third parties when necessary to deliver our services or comply with legal requirements. These include financial custodians, auditors, regulators, fund administrators, legal counsel, and technology providers who support our digital infrastructure. All such parties are bound by confidentiality agreements and data protection standards consistent with our own.
We take the security of your data seriously. Equinoxshares employs a multi-layered approach to cybersecurity, including encryption protocols, secure servers, intrusion detection systems, multi-factor authentication, and continuous monitoring to prevent unauthorized access or misuse of client data. In the event of international data transfers, especially where data is sent outside your home country, we ensure such transfers meet legal requirements using standard contractual clauses or other appropriate safeguards.
Depending on your jurisdiction, you may have the right to access your personal information, request corrections, object to certain processing activities, request deletion of your data, or ask for a copy of your data in a portable format. You may also withdraw consent at any time for specific types of data processing, such as receiving marketing communications. Requests to exercise these rights can be made by contacting our Data Privacy Officer at privacy@equinoxshares.com.
Equinoxshares retains personal information only for as long as necessary to fulfill its contractual, regulatory, and legal obligations. Once data is no longer required, it is either securely deleted, anonymized, or archived in line with applicable retention policies. We do not knowingly collect or process data from children under the age of 18.
We may periodically update this Privacy Policy to reflect changes in legal requirements, business practices, or technology. Any significant updates will be communicated to you via our website or directly if appropriate. The most current version of our policy will always be accessible at www.equinoxshares.com/privacy.
If you have any questions about this policy, your privacy rights, or how your data is handled, please contact:
Data Privacy Officer
Equinoxshares
📧 privacy@equinoxshares.com
📞 +1 (800) 555-6789
🌐 www.equinoxshares.com/privacy
At Equinoxshares, protecting your privacy is more than a compliance matter—it's a foundation of the trust you place in us. We are committed to managing your information with integrity, transparency, and the highest standard of care.